Join this workshop to learn how to boost conversion
Delight your customers and potential customers, and make their journey seamless
Learn about 10+ friction points blocking your users and strategies to overcome them.

Gain techniques to identify and fix gaps in users' understanding of your product.

Learn to enhance your users' emotional journey during onboarding.


Learn to explain your product effectively by addressing different user understanding levels.

Who is it for?

This is what the day looks like!

Where Does It Happen?
Choose Your Location: At your office or join a public session.

How Long Does It Take?
A tailored session lasting 4 to 6 hours, depending on your needs.

Hands-On Training
Every topic includes practical, in-class exercises to ensure you gain actionable insights and real-world skills.





What’s Included?
Opening and warm-up activities to set the stage.
Introduction to friction points: their types and causes.
Understanding your user’s perspective: what do they really know?
Learning techniques to identify and bridge gaps in user understanding.
Analyzing the emotional journey together: how it critically impacts the funnel.
...and much more!
Your workshop facilitator


I’m a UX strategist with over 25 years of experience creating impactful user experiences. Holding a Ph.D. in cognitive psychology and user interface design, I am passionate about crafting UX solutions that elevate products. Previously, I co-founded UI Ltd., Israel's largest UX design firm. Over the years, I’ve delivered tailored workshops, engaging lectures worldwide, and strategic consulting to more than 300 startups, helping bring their visions to life.
Learn how can I assist you more